FAQs
1. Are your products 100% authentic?
Yes! At BeAuthantic, authenticity is our top priority. We source our products only from authorized distributors and trusted suppliers, ensuring every product is original and safe for use. No fakes, no compromises—ever.
2. Which brands do you offer?
We provide a wide range of globally recognized skincare brands, including CeraVe, The Ordinary, COSRX, Beauty of Joseon, ANUA, and more. Our collection is growing every day to bring you the best options for your skincare needs.
3. Do you offer nationwide delivery?
Yes! We deliver across Pakistan. Once your order is placed, it is processed within 24 hours and typically delivered within 2–5 working days, depending on your location.
4. How much is the shipping cost?
We offer free shipping on all orders across Pakistan. No hidden charges—just authentic skincare at your doorstep.
5. What payment methods do you accept?
Currently, we accept Cash on Delivery (COD) and Bank Transfer. More payment options will be added soon for your convenience.
6. What is your return and refund policy?
If you receive a damaged, expired, or wrong product, please contact us within 7 days of delivery. We will arrange a return and issue a replacement or refund after verification.
7. How can I contact customer support?
You can reach us via:
📧 Email: info@beauthantic.com
📱 WhatsApp: +92 335 8331111
We’re available Mon–Sat, 10 AM – 7 PM to assist you.
8. Do you offer discounts or sales?
Yes! We frequently run sales and special discounts on top brands. Stay connected via our Instagram and Facebook pages for updates.
9. Can I track my order?
Absolutely! Once your order is shipped, we’ll provide you with tracking details so you can monitor the delivery status easily.
BeAuthantic – Because Your Skin Deserves Authentic.
