At BeAuthantic, customer satisfaction is our top priority. We ensure every product is 100% authentic and carefully checked before shipping. However, if you are not completely satisfied with your purchase due to valid reasons, please review our return and refund policy below.

1. Eligibility for Returns

You can request a return if:

• You received a wrong product.

• The product was damaged during shipping.

• The product is expired upon delivery.

To be eligible, you must notify us within 7 days of receiving your order. Items must be in their original packaging and unused.

2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Used or opened products.

• Products without original packaging.

• Items purchased on clearance or sale, unless they are damaged or incorrect.

3. Refund Process

Once your return request is approved:

• You will be asked to send the product back to us.

• After we receive and inspect the item, your refund will be processed within 7 working days.

• Refunds are issued via Bank Transfer or Store Credit based on your preference.

4. Replacement

If you prefer, we can send you a replacement product instead of a refund. Replacement is subject to product availability.

5. Shipping Costs for Returns

If the error was on our side (wrong or damaged product), we will cover the return shipping cost. If the return is for any other reason, the customer will bear the shipping cost.

6. How to Request a Return

Contact us with your order number, reason for return, and product photos via:
📧 Email: info@beauthantic.com
📱 WhatsApp: +92 335 8331111

BeAuthantic reserves the right to reject returns that do not meet our policy requirements.

Thank you for shopping with us!